Privacy Policy

1. Overview & Scope

Welcome to Codename Joy Estate (registered under RERA as Escape City: P52100049545). We value your trust and are committed to protecting your personal information and privacy. This Privacy Policy outlines our practices regarding the collection, use, maintenance, and disclosure of information collected from users of this website.

2. Information We Collect

We may collect personal identification information from Users in various ways, including when Users visit our site, fill out an enquiry form, request a brochure, schedule a site visit, or interact with other activities and services made available on our site.

• Personal Information: Full Name, Email Address, Mobile/Phone Number, and any specific queries or messages submitted in the form.
• Technical & Browsing Data: Browser type, device information, IP address, referral sources, and pages visited to help us optimize user experience.

3. How We Use Collected Information

The information collected from you is used for the following legitimate business purposes:

• To respond to your enquiries, provide project brochures, plot layouts, pricing, and availability details.
• To coordinate, confirm, and manage guided on-site visits.
• To provide customer support and follow up on pending queries.
• To send periodic project updates, promotional offers, and construction milestones (you may opt out at any time).
• To improve website performance, functionality, and security.

4. Data Protection & Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site.

5. Information Sharing

We do not sell, trade, or rent Users' personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above. Authorized sales representatives and authorized marketing partners may contact you solely regarding Codename Joy Estate.

6. Cookies and Tracking Technologies

Our site may use "cookies" to enhance User experience. Users can choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

7. Your Consent and Rights

By using this site and submitting your contact details in our enquiry forms, you signify your acceptance of this policy and provide consent to be contacted via Call, SMS, WhatsApp, or Email regarding Codename Joy Estate. If you wish to update your details or opt out of communications, you may contact us at any time.